Privacy Policy
Introduction
At CORE, your privacy is taken seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
We collect personal information you voluntarily provide, including:
- Name
- Email address
- Shipping and billing address
- Payment details (processed securely by third-party providers)
- Order and communication history
How We Use Your Information
Your information is used strictly to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website, products, and customer experience
- Send promotional emails only if you opt in
Data Security
We use industry-standard security measures to protect your data, including encrypted payment processing and secure servers. We do not store full payment card details on our systems.
Third-Party Services
We may share necessary data with trusted third parties such as:
- Payment processors
- Shipping carriers
- Email service providers
These partners are only given access to the information required to perform their services and are obligated to protect your data.
We do not sell or rent your personal information.
Cookies
Our website uses cookies to:
- Enable core site functionality
- Analyze traffic and performance
- Improve user experience
You can disable cookies in your browser settings, though some features may not function properly.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw marketing consent at any time
To make a request, contact support@getcoreprotocol.com.
Policy Updates
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
SMS Communications & Phone Numbers
When you provide your phone number and opt in, CORE may send you transactional and marketing text messages, including order updates, customer support messages, and abandoned cart reminders.
Phone numbers collected for SMS purposes are used solely to communicate with you regarding your orders, cart activity, or promotional offers you have explicitly opted into. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message or by contacting support@getcoreprotocol.com.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their own marketing purposes.
Abandoned Cart Tracking (SMS)
CORE’s website uses cookies, pixels, and site plugins to track items you add to your shopping cart, including when a cart has been abandoned.
This information is used to determine when to send cart reminder messages via email or SMS, only if you have opted in to receive such communications.
SMS Data & Third-Party Sharing Disclosure
While we may share limited customer data with service providers that help operate our website and communications (such as SMS delivery platforms), the following always applies:
Text messaging originator opt-in data and consent will not be shared with any third parties.
These providers are contractually required to protect your information and may only use it to perform services on our behalf.
Location Data (If Applicable)
We do not collect or use precise GPS location data for SMS or marketing purposes.
General location information (such as country or region) may be inferred from IP addresses solely to support website functionality, fraud prevention, and compliance, not for real-time tracking.